Refund policy
Thank you for choosing Growthx Media LLP for your digital needs. We strive to provide exceptional services, and your satisfaction is our priority. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.
1. Scope of Refund Policy
This Refund Policy applies to all services provided by Growthx Media LLP, including but not limited to performance marketing, branding, website design and development, CRO, UGC Creatives, and social media management.
2. Eligibility for Refund
Website Design and Development: For website design and development services, refunds may be considered if the project has not commenced or is not completed according to the agreed-upon specifications.
Performance Marketing Services: Refunds for performance marketing services are generally not provided once the service has been initiated. However, exceptions may be considered on a case-by-case basis.
Other Services: Refund eligibility for other services (branding, CRO, UGC Creatives, social media management) will be determined on a case-by-case basis.
3. Refund Process
Initiating a Refund: To request a refund, you must contact our customer support team at [contact@email.com] within [number of days] days from the date of purchase or initiation of services.
Refund Review: Each refund request will be reviewed individually. Growthx Media LLP reserves the right to approve or deny refund requests based on the circumstances surrounding the request.
Refund Approval: If your refund request is approved, the refund will be processed within 5 days, and the funds will be returned using the original payment method.
4.Non-Refundable Items
Certain services or products may be non-refundable. This includes, but is not limited to, third-party expenses, domain registration fees, and other external costs associated with your project.
5. Changes to the Refund Policy
Growthx Media LLP reserves the right to update or modify this Refund Policy at any time without prior notice. The date of the latest revision will be indicated at the top of the policy.
6. Contact Information
If you have any questions or concerns about our Terms of Service, please contact us at: contact@growthxmedia.co